Summary
This article presents a "quick guide" to identifying and resolving common AV problems in GCC Batavia classrooms and meeting rooms.
Before You Start
Consider the following:
- Be aware that GCC Batavia classrooms and meeting rooms are equipped with different "generations" of AV presentation systems, namely:
- Extron switcher box in the room's AV rack, in which the source to display (e.g., computer, laptop, document camera) is selected by pressing a button on the Extron box-- In most cases, the instructor PC is source/button 2. Power the projector ON/OFF with a separate remote.
- Basic AV presentation system with mini Crestron touch screen (on desktop of wall). Automatically powers on the TV or projector. You touch screen to select local PC or laptop
- HyFlex AV system (includes wall cameras, ceiling microphones, wireless lapel mic) with mini Crestron touch screen.
Steps
- Be aware of the AV system set up in the room
- Is there a paper copy of the AV self-help guide in the room?
- If there is not a paper copy of AV self-help guide available, you may view an electronic copy by clicking here
- If this guide does not help you resolve the problem, submit a request for HELP (insert TDX link)
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Additional Resources
- If applicable link to other articles, pages, etc