Knowledge Base

Categories (13)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
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Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.
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Desktop, Laptop, Tablet, Accessory Support

Articles related to computers, laptops, iPads, tablets or items that are run off of them.
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Printer Support

Setting up Pharos, Printer issues, Order Toner
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Security

Articles related to information security.
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MATS - Media and Academic Technology Services

Articles related to classroom and event technology such as audio, projectors etc.
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Software and Applications

Articles related to specific software and applications.
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Wifi, Phone, & Network

Articles related to connections to the network (wireless and wired).
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IRP

Institutional Research and Planning
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Database Applications

Banner ERP
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Misc.

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Project Management

Project Management tools and resources to assist in all stages of a project.
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Maintenance & Outages

Plained Maintenance & Outage Notifications
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