Knowledge Base

Categories (13)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.

Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.

Desktop, Laptop, Tablet, Accessory Support

Articles related to computers, laptops, iPads, tablets or items that are run off of them.

Printer Support

Setting up Pharos, Printer issues, Order Toner

Security

Articles related to information security.

MATS - Media and Academic Technology Services

Articles related to classroom and event technology such as audio, projectors etc.

Software and Applications

Articles related to specific software and applications.

Wifi, Phone, & Network

Articles related to connections to the network (wireless and wired).

IRP

Institutional Research and Planning

Database Applications

Banner ERP

Misc.

Project Management

Project Management tools and resources to assist in all stages of a project.

Maintenance & Outages

Plained Maintenance & Outage Notifications