Multi Factor Authentication (MFA)

Summary

To improve the security of your accounts, GCC is adding Multi-Factor Authentication (MFA) to the process you follow when logging into your GCC email (faculty and staff only) and myGCC (everyone).  In short, MFA provides another layer of identity verification beyond your password.  This document explains how to setup MFA, then how to utilize it subsequently when you log in. 

Before You Start

You will need to be an active student, faculty or staff member of GCC with a NetID@genesee.edu account and know your password.

Steps 

NOTE: Setting up your MFA works best if you use both your phone and a computer/tablet for the set up process.  

You can set up and manage MFA after downloading the Microsoft Authenticator app from the Google Play Store or Apple App Store, which is used for secure login and multi-factor authentication at Genesee Community College.

1. If you are using an Android device

   • Google Play StoreClick on the link below to open the app in the 

          Microsoft Authenticator – Google Play Store

   • Tap Install to download and install the app.

2. If you are using an Apple device (iPhone or iPad)

   • Apple App StoreClick on the link below to open the app in the 

          Microsoft Authenticator – Apple App Store

   • Go onto an Apple device and press Install to download and install the app.

3. After you downloaded the Authenticator app then use another device like a computer/tablet to sign into myGCC.  If this is your first time logging in you will be prompted to set up the Authenticator app.  
   • Click "Next" 2x to see a QR Code
   • On your phone click the + sign to add a work or school account
   • Use QR Code option and scan the code that you see on your computer/tablet
     • Note QR Codes are only active for 1 minute and may time out.  It is important to have your app downloaded and ready to accept a QR code before logging into myGCC to generate one. 
   • Click "next" on the computer to receive a 2 digit code
   • Enter code into the phone app
   • Click "next" and "done" to on the computer to complete the process and log into myGCC.  
4. You can also use the "Manage my MFA" button on the Right column of this page to manage your account to do any of the following:
   • Add an alternate sign in option (phone, email, another authenticator app etc)
   • Revoke any logged in sessions.  (Great for if you lose your phone/computer/tablet) This will sign you out of all devices so no one can access your sensitive information

No Phone? No Problem!

If you do not have a phone or unable to use the mobile app you can try this browser extension.