Multi Factor Authentication (MFA)

microsoft mfa 2fa authenticator

What Is It?

Multi-Factor Authentication (MFA) is an additional layer of security for your account that requires not only a password but also a secondary verification method. This extra step ensures your account remains secure even if your password is compromised. Typical methods include SMS codes, mobile app prompts, or security tokens.

Who Is Eligible to Use It?

All students, faculty, and staff with an institutional account are required to use MFA to access college systems, including email, learning management systems, and other secure platforms.

Where Can I Get It?

NOTE: Setting up your MFA works best if you use both your phone and a computer/tablet for the set up process.

You can set up and manage MFA after downloading the Microsoft Authenticator app from the Google Play Store or Apple App Store, which is used for secure login and multi-factor authentication at Genesee Community College.

If you are using an Android device
- Google Play StoreClick on the link below to open the app in the
  
  Microsoft Authenticator – Google Play Store
- Tap Install to download and install the app.
If you are using an Apple device (iPhone or iPad)
- Apple App StoreClick on the link below to open the app in the
  
  Microsoft Authenticator – Apple App Store
- Go onto an Apple device and press Install to download and install the app.
After you downloaded the Authenticator app then use another device like a computer/tablet to sign into myGCC. If this is your first time logging in you will be prompted to set up the Authenticator app.
- Click "Next" 2x to see a QR Code
- On your phone click the + sign to add a work or school account
- Use QR Code option and scan the code that you see on your computer/tablet
  - Note QR Codes are only active for 1 minute and may time out. It is important to have your app downloaded and ready to accept a QR code before logging into myGCC to generate one.
- Click "next" on the computer to receive a 2 digit code
- Enter code into the phone app
- Click "next" and "done" to on the computer to complete the process and log into myGCC.
You can also use the "Manage my MFA" button on the Right column of this page to manage your account to do any of the following:
- Add an alternate sign in option (phone, email, another authenticator app etc)
- Revoke any logged in sessions. (Great for if you lose your phone/computer/tablet) This will sign you out of all devices so no one can access your sensitive information

No Phone? No Problem!

If you do not have a phone or unable to use the mobile app you can try this browser extension.

Is It Broken?

If the information provided above does not work please click on "Report Issue" to submit a helpdesk ticket.

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