Summary
This document is for those who forgot or need to reset their Pharos Pin number.
Before You Start
- You will need access to an on-campus computer with Pharos Printer capabilities
Steps
- Log into a campus computer
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Find the Pharos Icon in the lower right-hand tray near the time
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Sign into Pharos with your NetID@genesee.edu and password when prompted
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In the Pharos Secure Release Window Click on the ‘hamburger’ 3-Line Menu
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Choose Reset Passcode
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Write down passcode and Close window. DO NOT CLICK CONTINUE, Just close the window.
Additional Resources
- If you forget your Badge, you can always use the PIN number to log into a printer. If you forget your PIN, you can easily make a new one using this document
- Toshiba Printers – Log you off automatically after 3 minutes
- HP Printers – Will Log you off after 30 seconds of no interaction with the touch screen
- Print jobs will remain in your queue for 72hrs. You can batch print jobs and pickup at your convenience all at once.
- Printer Defaults are grayscale and double-sided and will feed from the default high-capacity tray. Utilize ‘Printer Options’ on your computer before sending the job to the print queue
- Paper Refill – Printers are in or near a specific department. While paper ordering may be the job of that department, the person printing the job is the one responsible for filling the tray should it require it.
- Paper Jams – Paper jams can occur, do your best to follow on screen instructions to clear them. If the error isn’t clearing open a issue for support.
- Toner Orders – These printers are actively monitored, and toner will be shipped out before replacement is needed. Should you require emergency toner please Open a helpdesk ticket