If you know your current password, you can make changes using the Reset Tool.
Log into https://pwreset.genesee.edu by choosing the Change Password / Log In option.
If you’d like to change your password, you may do so on this screen:
If you believe you've been locked out of your account, forgot your password, or are former student looking to get temporary access for transcripts, you will need to call the helpdesk @ 1-866-614-5004 or see us in person at T212. We will NOT be able to verify your identity via alternate email or chat at this time.
Contact us for Help!
- In Person - Batavia Campus room T202
- By Phone - 1-866-614-5004 (Available 24/7)