Trouble Logging Into Brightspace?

Summary

This page is to assist with logging into GCC Brightspace

Before You Start

MyGCC and Brightspace are websites and can be reached from any internet browser.  We recommend using Chrome or Microsoft Edge. 

Steps 

  1. Log into MyGCC and navigate to the Student tab and click on the Brightspace graphic
  2. You will be presented with this screenUploaded Image (Thumbnail)
  3. Click on the BIG Purple “Network Login” button 
  4. Choose Genesee from the drop-down list if prompted.

Additional Resources

  • Issues with Brightspace accounts not related to logging in can be addressed by the SUNY Helpdesk

    Support Hours

    Phone: 1-844-673-6786
    1-518-320-1300 (Direct)

    Monday – Friday 7:00AM-12:00AM Midnight EST
    Saturday 10:00AM-6:00PM EST 
    Sunday 10:00AM-9:00PM EST

    Knowledge Base articles and other self-service options are available 24/7

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