Voicemail - How to call and check your voicemail

Overview

You may be expecting a message on your office phone while away from your desk for an extended period of time. You can access your voicemail from any phone, on-campus or remotely.

Procedure

From campus phone:

  1. Dial 6400, or press the "Message" button on your telephone, if so equipped.
  2. Enter the four digit extension of the mailbox (e.g. 1234, usually your extension number) then #. If at your own telephone, you can just press #.
  3. Enter the passcode for the mailbox.
  4. Press 2 to play messages.
  5. Press 76 to delete messages.

Out of Office:

  1. Dial the campus main line, (585) 343-0055 or (866) 225-5422 for long distance.
  2. When you hear the musical notes played by the phone system, dial 6400.
  3. Follow from step 2 onward in the on campus directions to log in and use voicemail.
Troubleshooting

Please ensure your information (mailbox number and password) is correct to access your voicemail. You can request a password reset if neccesary here.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.